Terms of service

TERMS OF SERVICE

Products are estimated to ship within 7 days once processed. Shipping dates are only an estimate and are subject to change. TUNES does not represent or warrant that it will be able to ship the product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, TUNES L.L.C is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The products will be shipped in the order in which your order is received. We reserve the rights to cancel any order. 

SHIPPING:

WE OFFER FIRST CLASS SHIPPING WITH A TRACKING NUMBER.
Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for delivery errors via carrier, theft or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled through USPS. Please allow domestic tracking up to 24 hours to update. Allow up to 5 days for International tracking to update. If your package is returned for any reason there will be a reshipping fee charged once confirmed we have received the package back.

REFUNDS:

Once you place your order, you will not be issued a refund. The purchaser is no longer eligible for a refund. 

 COUPON CODE RESTRICTIONS:

This offer is valid only during the promotional period, and while supplies last. You must be an individual end user purchaser to obtain this promotional offer. Re-sellers, governmental institutions, educational institutions, nonprofit organizations, enterprise purchasers, and small business purchasers do not qualify, and TUNES reserves the right to refuse or cancel purchases made by such purchasers.

PROMOTIONAL COUPON CODE USERS:

Due to the process and handling charges applied to the shipping, all shipping and handling fees are final. By entering coupon code and completing checkout you are agreeing to these terms. We reserve the right to cancel any order.

These terms apply to coupon code and/or free product offers.

  1. Coupon code items/event giveaway merchandise are “as is” with no guarantees nor does TUNES provide warranties on said products or offer replacements for damaged or broken merchandise.
  2.  Quantities are limited and models are subject to change with/without notice to replace the promotional item.
  3. Coupon code items/event giveaway merchandise are available to the U.S. and most International Countries .
  4. We keep your personal information secure. We do not sell, rent or give any of your personal information to any company, organization, private individual or third party. Your credit card transactions details are kept 100% secure throughout the entire online purchasing process.
  5. We ship via United States Postal Service and/or United Parcel Service. 
  6. We reserve the right to change our terms and conditions at any time with or without notice.
  7. Only one (1) item redeemed per coupon code.
  8.  If your item is undeliverable and is returned to sender, it will be reshipped at the customers expense.

COUPON CODE ITEMS ONLY

    • *Please allow up to 7 days for processing. Orders once processed may take up to 7 days to ship. If the order is placed while on back order, you will be notified by email once shipped. Once shipped the delivery for U.S. orders and International orders are subject to your carrier once received.
    • Shipping insurance will not be provided for promotional merchandise these terms also apply to user code submitted items.
    • Merchandise will be shipped via USPS or UPS. Signature will not be required for promotional merchandise.
    • A tracking number will be provided to the customer once shipped via email.
    • TUNES is not responsible for lost or stolen items while in transit or delivered to address provided.
    • Most International orders are permitted at this time.
    • We are not responsible for any Customs fees that may be charged to the customer
    • We reserve the right to cancel any order that we are unable to verify or process.
    • We are only able to ship to the billing address of the cardholder and verified Paypal addresses.